Not All Carpet Cleanings Are Created Equal

A thorough vacuuming and deep steam cleaning is the only effective way to clean your carpet and keep it looking great over time.
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Ask Shaw Industries, one of the largest carpet manufacturers in the world, what they have to say:
“Choosing the proper cleaning system is important. Some systems may leave residues which accelerate re-soiling and [...]

Our 10,000th Customer!

Dr. Gayle Reise of Hemet became our 10,000th customer on May 13, 2010. As a special thanks for being number 10,000, Dr. Reise was presented with a free carpet cleaning gift certificate and a basket of goodies.

Carpet & Upholstery Care Tips

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Residential Cleaning Tips
Courtesy of ServiceMaster Clean®

CARPET

No other item in your home absorbs more wear and tear on a daily basis than your carpet, and no other item can impact your home’s appearance like your carpet can.

ServiceMaster Clean® recommends that homeowners follow these steps to keep the appearance of your carpet and upholstery looking its best:

- Have carpets professionally cleaned at least once a year: A professional cleaner has the equipment and expertise to fully remove dirt and detergent from your carpet. More importantly, they can remove most of the moisture in your carpet, something that most rental units don’t do.
- Vacuum carpets at least once a week: Up to 80% of dirt in carpets is loose dirt that can be removed with regular vacuuming.
- Use doormats: Keep dirt, and especially sand, out of the house and off the rugs.
- Protect the surface: have your carpet fibers protected by a carpet protectant like ScotchgardTM Carpet Protector.
- Rotate furniture: premature wear and tear and soiling take place when traffic paths are unchanged.
- Blot spills: quickly clean up spills with a dry, clean cloth or clean towel by blotting. Protect the area until dry.

UPHOLSTERY

- Avoid direct sunlight: modern furniture fabrics are usually very resilient to sunlight. However, under extreme exposure, even these show signs of fading.
- Plump Cushions often: fillings lose their ability to bounce back if not plumped up to reshape them. Plumping cushions will help them last longer.
- Rotate cushions often: Cushions not rotated may experience premature damage and unnecessary wear and tear. To ensure a longer life for your cushions, rotate them often.
- Vacuum: upholstered furniture should be vacuumed on a regular basis to remove dust and loose dirt.
- Cleaning Spills: spills left unattended may set as stains. Blot when spills occur – never rub!

SPOT REMOVAL TECHNIQUES

The best time to clean up a spot or spill is right after it first occurs. Be sure to pretest a small area to make sure that the fabric will not bleed or become damaged by the treatment.

- If liquid, blot up as much as possible with a clean cloth.
- If the material is dry, loosen residue with the dull edge of a knife or spatula. Scrape or vacuum up as much of the residue as you can.
- Dampen clean cloth with the proper cleaning agent for the particular type of spot.
- Blot area gently, working from the outer edge to the center of the spot. Turn the cloth frequently so you are always using a clean area.
- Repeat this process until the spot is removed or until you no longer have a transfer of the spot on your cloth. Be careful not to get the carpet excessively wet.
- Blot the spot with water. Blot any excess moisture.
- Align the carpet pile. Protect the area from any traffic and allow to dry.
- If ServiceMaster Professionals is called to the home, be sure to notify the technician of any area that you have already treated.

boston-terrierSPILLS AND SPOTTING TIPS

- Grease and Oil Marks: gently rub in talcum powder, cornmeal, or cornstarch. Let it set and then brush or sponge powder away. Vacuum the area.
- Mustard Spots: soak stained area with diluted ammonia (one tbsp ammonia, one cup of water). Then dry with a hairdryer.
- Pet Urine: Dampen area with equal parts white vinegar and water. Then blot dry.
- Red Wine: Use club soda to flush the wine from carpet fibers.
- Blood Spots: Flush with cold water. Avoid hot water as heat will set the blood stain.
- Soft Drinks: Blot the area with a vinegar solution (one part vinegar and two parts water). Then blot with a detergent solution (one teaspoon detergent, one quart water).
- Gum: Freeze the gum with ice and use a dull knife to remove it.
- Candle wax: put a brown paper bag over the dried wax and run a hot iron over it. The bag will absorb the hot wax.
- Latex paint: soak with dish detergent diluted with 20 parts water. Agitate the area, blot, rinse and blot again.
- Ball point ink: use hair spray and be sure to rinse the entire area well with water when finished.

Drapery Cleaning

Our Drapery Cleaning Process:

1. Perform preliminary inspection of the drapes to determine the best cleaning method.

2. Vacuum drapes as needed to remove loose soil.  Pre-treat spots and stains as needed.

3. Hang protective back drops as needed; position fans for air circulation.

4. Dry clean drapes by spraying with solvent-based cleaning solution and immediately extracting.

5. Post-treat spots and stains as needed.

6. Perform a final inspection with the customer to insure customer satisfaction.

We commit to doing our job right the first time, but when our customers call us back with concerns, we come back out at the soonest available time and fix the problem at no charge.

That’s our Satisfaction Guarantee.

Upholstery Cleaning

upholsteryFlooring isn’t the only surface in the home that sees frequent use.  With the busy schedules in today’s world,  at the end of the day, we find refuge in our favorite chairs, on our comfy couches, or on our relaxing recliners.  Especially with children and pets, our furniture is well-loved, and as such, requires professional care regularly to look its best.  ServiceMaster Professionals employs trained technicians who understand the important differences and nuances in upholstery materials and the various methods required for cleaning them effectively.

Our Upholstery Cleaning Process:

1. Perform preliminary inspection of the upholstery to determine the appropriate and best cleaning method.

2. Body-contact surfaces are groomed to lift the matted fibers and improve vacuum cleaning efficiency.

3. The upholstery is vacuumed to clean and remove loose grit and soil, including the hard-to-reach crevices.

4a. If the upholstery is dry-clean only, a cleaning solvent is lightly sprayed into the material and immediately extracted.

4b. If the upholstery is wet-cleanable, a non-re-soiling detergent is applied with a brush, then the surface is lightly rinsed and immediately extracted.

5. The upholstery is groomed for efficient drying* and a uniform appearance.

6. A final inspection with the customer is performed to insure expectations were met and the customer is satisfied.

*Upholstery typically takes 4-6 hours to dry.  Actual drying time may vary as drying is affected by the type of material, climate/weather, and other factors.


A clean home is an inviting place to rest, relax, and entertain in.  The furniture is as much a part of this space as everything else, and it is therefore important and rewarding to show it the same care.

We commit to doing our job right the first time, but when our customers call us back with concerns, we come back out at the soonest available time and fix the problem at no charge.

That’s our Satisfaction Guarantee.